Privacy Policy

1. Introduction

At EMarkivo LLC, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, secure, and manage your data when you visit our website, use our services, or interact with our platforms. By accessing our website or services, you consent to the practices described in this policy.


2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name

  • Business or store name

  • Email address

  • Phone number

  • Billing and payment details

  • Physical or mailing address

  • Identification documents (only if required for service verification)

B. Store and Operational Data

Since we manage online stores, we may also access:

  • Product listings and descriptions

  • Inventory levels and supplier data

  • Order history and fulfillment records

  • Customer inquiries and support logs

  • Marketing campaign data and audience segments

  • Marketplace seller metrics and reputation scores

C. Technical and Usage Data

  • IP address

  • Browser type and device information

  • Cookies and tracking pixels

  • Click and interaction behavior

  • Session duration and navigation paths


3. How We Use Your Information

We use collected data to:

  • Manage and operate your online store services

  • Run and optimize marketing and promotional campaigns

  • Respond to customer inquiries on your behalf

  • Monitor inventory and order fulfillment

  • Generate store performance analytics

  • Improve product visibility and marketplace rankings

  • Process payments, invoices, and service subscriptions

  • Detect fraud, security threats, or technical failures

  • Improve website performance and user experience

  • Send service updates, promotional emails, or important notices


4. Data Sharing and Disclosure

We may share data with trusted third parties only in the following situations:

✔ Service providers (hosting, analytics, CRM, email platforms)
✔ Marketplace platforms you authorize us to manage
✔ Payment processors for billing purposes
✔ Shipping and fulfillment partners (only store-related logistics)
✔ Government authorities if legally required

We never sell personal data to advertisers, brokers, or external agencies.


5. Cookies and Tracking Technologies

Our website may use:

  • Cookies

  • Retargeting pixels

  • Analytics trackers

  • Session monitoring tools

These technologies help us understand usage patterns, improve performance, and deliver optimized services. Users can manage cookie settings through their browser preferences.


6. Data Security Measures

We implement strict security practices including:

  • SSL encrypted website communication

  • Secure cloud hosting

  • Restricted admin access to operational data

  • Encrypted password and credential storage

  • Regular vulnerability testing

  • Secure APIs for marketplace and analytics integrations

  • Internal training on data protection

Despite our efforts, no digital platform is 100% risk-free. However, we take all reasonable steps to prevent breaches, loss, or misuse.


7. Confidential Store Access

To provide Online Store Management, we may require access to your store accounts or dashboards. This access is:

🔒 Used only for service purposes
🔒 Never shared outside authorized integrations
🔒 Logged and monitored internally
🔒 Revoked immediately on request or service termination


8. Your Rights as a User

You have the right to:

  • Request what data we store about you

  • Request data deletion

  • Withdraw store access permission

  • Opt-out of promotional emails

  • Request policy clarification

  • Report data concerns

  • Request corrections of inaccurate data

Requests can be sent to: hello@emarkivo.com


9. Data Retention

We retain data only as long as necessary to:

  • Provide your requested services

  • Maintain support logs and analytics history

  • Comply with legal obligations

If services are discontinued, personal data is deleted unless retention is required by law.


10. Children’s Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect data from minors. If such data is identified, it will be removed immediately.


11. Third-Party Links

Our website may contain links to external platforms or marketplaces. We are not responsible for the privacy practices of those websites. Users are encouraged to review their respective privacy policies.


12. Updates to This Policy

We may update this policy periodically. Changes will be posted on our website. Continued use of our services after updates indicates acceptance of the revised policy.


13. Contact Information

For privacy-related requests or concerns:

  • Company: EMarkivo LLC

  • Website: emarkivo.com

  • Email: hello@emarkivo.com

  • Address: 1209 Mountain Road PL NE, STE R, Albuquerque, NM, 87110, USA

  • Service Type: Online Store Management & E-Commerce Operations


14. Compliance Commitment

We follow international standards for data protection, confidentiality, and secure e-commerce operations to ensure our clients operate safely and scale responsibly.